GET IN TOUCH

CONTACT

We're a small team. We read everything and we reply. Use the form or reach us on Instagram.

DECLARE YOUR INTENT

FAQ


Order Issues

Where is my order? +
Once your order ships you'll receive a tracking link via email. Processing takes 2–4 business days. If you haven't received a tracking email within 5 days, contact us below.
My item arrived damaged. What do I do? +
Email us at contact@excidivm.com with your order number and a photo of the damage. We'll sort it out.
I entered the wrong address. +
Contact us immediately via Instagram DM or email. If your order hasn't shipped yet we can update it. Once shipped, we're unable to redirect.
Do you offer refunds or exchanges? +
All sales are final. We do not offer refunds or exchanges on drop items. If your item arrives defective we will replace it.

General Enquiries

When is the next drop? +
Follow @excidivm on Instagram for drop announcements. Sign up to the email list on our homepage to get early access.
Will sold out items be restocked? +
Drops are limited and do not restock. Once it's gone, it's gone. Accessories and stickers remain available.
How do I know what size to order? +
Each product page includes a sizing note. When in doubt, size up — our cuts are intentionally structured.
Do you ship worldwide? +
Yes. We ship domestically across the US and internationally to most countries. See our Shipping page for rates and timelines.

Collaborations

Are you open to collaborations? +
Selectively. We work with people who live the culture — not just shoot it. Reach out via the contact form with your work.
Do you work with photographers or content creators? +
Yes — if your aesthetic aligns with EXCIDIVM. Send us your portfolio or Instagram handle through the form above.
Do you do wholesale or bulk orders? +
Not at this time. EXCIDIVM is built on scarcity. Wholesale is not part of the model.
Press and media enquiries? +
Use the contact form above and select Collaboration. Include your outlet and what you're working on.

fuel the chaos

See what we’ve built.